Course Overview
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities.
Individuals in these roles carry out complex tasks in a specialist field of expertise. They may undertake technical research and analysis and will often contribute to setting the strategic direction for a work area.
The qualification is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).
Job Outcomes
Potential career outcomes could include:
- General Manager
- Senior Business Service Manager
- Chief of Executive Manager
- Chief of Operations Manager
- Senior Business Consultant
- Senior Business Advisor
Recognition

Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
- You can complete the course as quickly as you choose
- On average it may take you 65-75 hours to complete a unit of competency. However, this will be influenced by your experience, time availability and work rate
Entry Requirements
To successfully enrol in this course, you must have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions). or Alternatively, you have two (2) years equivalent full-time relevant workplace experience in an enterprise’s operational or leadership role and can provide evidence to satisfy the qualification entry requirements.
The following are examples of evidence for LET Training to evaluate and assess the qualification entry requirements:
- Certification/s or transcripts outlines the Diploma of Advanced Diploma achieved from the BSB Training Package; or
- A statement from your employer/s states out your role and responsibilities carried out with two years equivalent full-time relevant workplace experience in an operational or leadership role; and/or
- Performance review reports that specify your role and responsibilities carried out with two years equivalent full-time relevant workplace experience in an operational or leadership role; and/or
- A signed job description/s confirms your role and responsibilities with two years equivalent full-time relevant workplace experience in an operational or leadership role; and/or
- Service agreement/s confirms your service and responsibilities carried out with two years equivalent full-time relevant workplace experience in an operational or leadership role
Course Features
- You can study at any time, any place, with maximum flexibility
- Access to Online Learning portal at any time of anywhere
- Easy-to-read course materials
- Access to learning supports (emails, phone or visual classroom sessions, Webinars)
- Fast Assessment response (5 working days response)
Recognition Of Prior Learning
- For those currently working in an administrative and office management position, with over 5 years of working experience, ask our course advisors about Recognition of Prior Learning (RPL) eligibility. One of our expert trainers will develop a tailored training plan for you based on your existing role and experience
Assessment
Upon enrolment, you will be provided with detailed assessment task specifications and activities specific to the relevant unit of competency (via the Learning Management System). For example, you may be required to:
- Complete projects and/or portfolios of evidence;
- Answer a series of knowledge-based short answer questions;
- Participate in interviews and/or interactive activities in a simulated business environment
You will be required to submit your evidence for evaluation to the assessor, who will continue to maintain contact with you during the assessment decision-making process. You will also be provided with opportunities to adjust and resubmit your assessments based on the assessor’s feedback.
Subjects
About Let Training
Let Training deliver quality recognised qualification courses as well as business coaching and advisory consulting services. Courses are available in areas of human resources, leadership and management, business and work health and safety. Through developing customised solutions, Let Training can help you improve the skills needed to address organisations' needs and create promising career opportunities.
Let Training is a Nationally Recognised Training Organisation (RTO 41179)