Course overview
This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation’s goals and strategic directions.
This qualification is a pathway designed to broaden the skills of the graduate across other sections of the community services industry. This may include management of specific programs or project, or broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.
Job outcomes
- Area manager
- Centre director
- Coordinator (large organisation)
- Community care manager
- Manager (small agency/service)
- Community development manager
- Program area manager
- Community education manager
- Project manager
- Community services manager
- Volunteer program manager
What you'll learn
- Leadership, building and maximising team performance
- Effective recruiting, coaching and performance management of staff
- Managing diversity with staff and clients
- Ethics in the workplace
- Managing finances and accounts
- Working to a business model
- Government regulations and quality frameworks
Recognition

Study method
- Online
- Blended
- In-class
Duration study load
- 18 months
Entry requirements
You must meet one of the following:
- Are in a management role in the community sector or have previously undertaken one of these roles
- Hold a qualification at Diploma level or above relevant to work in the community sector or have sufficient experience and knowledge of community work or service
- Are in a second in charge role (or equivalent), however, you will need to have employer support to be able to complete a range of tasks within the workplace
You must meet the following:
- Your Language Literacy and Numeracy (LLN) skills must meet required standards for ACSF Level 3
Delivery
Our virtual campus delivery allows you to study via our simple and intuitive online learning portal, where you can access your learning and assessment materials anywhere, anytime. Your dedicated trainer and assessor will be with you every step of the way to provide you with real time support and individualised feedback on your assessments. Collaborate and share experiences with your peers using our interactive, online program hub.
Unable to study online?
If you are unable to access our online learning we can provide paper-based resources. You will still receive all the same support you need from our experienced trainers with correspondence throughout your study provided via phone, email or video calls through Skype.
Subjects
About Selmar Institute of Education
Selmar Institute of Education is one of Australia’s leading Registered Training Organisations (RTO), With over 10 years’ experience educating over 24,000 students.
Selmar delivers dynamic, fully-accredited courses in Early Childhood, Aged Care and Disability education. We offer high-quality training both on-campus, blended and in the workplace, ensuring students have a real-life hands-on experience to succeed in the industry. In fact, 39% of our campus students received an offer of employment while on placement.
As pioneers in the RTO industry, our approach to education and assisting students in Australia is second-to-none, and yet working with industry we continue to innovate. Our courses are flexible yet robust, and blend industry requirements with the content, policies and procedures to give our students the best opportunities to succeed.
Selmar students enjoy a positive, supportive learning environment, provided by passionate and knowledgeable trainers. Our course materials and trainers are adaptable to suit different student needs and lifestyles. Our practical, innovative programs provide a wealth of opportunities, helping students to unlock their potential and thrive in their chosen career.
Selmar Institute of Education is a Registered Training Organisation (RTO Number – 121531)