Course Overview
Advance your people management skills and knowledge of current legislation with the BSB40420 Certificate IV in Human Resources Management. You will learn industry-specific skills relevant to staff recruitment, performance management and industrial relations.
This qualification will prepare students for numerous support positions in human resource management across large, medium or small businesses.
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster.
Who's It For?
This course is designed to suit beginners, as well as those with some experience in the industry. Starting with the basics, you will build a strong foundation of HR skills that you can use to launch your career, formalise your current experience or move into a different role within your organisation.
Job Outcomes
Potential career outcomes could include:
- Human Resources Coordinator
- Human Resources Officer
What You'll Learn
- Learn to use digital technologies to collaborate in a work environment
- Learn to write complex documents
- Learn to lead effective workplace relationships
- Learn to support HR functions and processes
- Learn to coordinate key stages of an employee lifecycle
- Learn to support employee and industrial relations procedures
- Learn to implement and monitor WHS policies, procedures and programs
- Learn to administer performance development processes, and support the learning and development of teams and individuals
Recognition

Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
- Maximum 18 months
- 23 hours of recommended study per week
Entry Requirements
There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package.
There are no mandatory Open Colleges entry requirements.
It is also recommended that students:
- Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol)
- Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete Year 12 or
- ACSF Level 3, except ACSF Level 4 for Learning.
- You will need to have completed Year 12, or a qualification at Certificate III level or higher
- Access to a modern computer with video/audio playback capabilities and high-speed internet
- Access to Microsoft Office or equivalent
- Basic computing skills, including ability to make a short video
- Access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone
Physical requirements
You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.
Equipment and tools
This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies.
Course Features
- Delivered 100% online with online learning platform Open Space
- Gain knowledge and practical skills to launch a successful career in HR support
- Be trained in the art of recruitment, induction, performance management and industrial relations
- Learn to transferrable skills suitable to any industry
Recognition Of Prior Learning
We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.
Our Credit Transfer & Recognition of Prior Learning Policy, available in our website’s Key Student Information section, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.
Assessment
- Multiple choice quiz
- Projects
- Role plays
- Video
- Written assessments
Subjects
About Open Colleges
Open Colleges puts you at the centre of everything we do. As an institution, we measure our success in the success of our students.
We have more than 125 years of experience in distance education, and this has given us the time to perfect the ways we deliver education and training to people across Australia. In the last decade alone, we’ve helped more than 450,000 students reach their potential.
We understand the needs of adult learners. That’s why we created OpenSpace, our world-class online learning platform that gives you complete flexibility and control to study whenever and wherever you are. OpenSpace provides you with access to learning resources, expert trainers and assessors, a superior support network and the opportunity to connect with other learners just like you.
Our nationally recognised courses could help you launch, change or accelerate your career. Now is the time to make your next move. With Open Colleges, everything could happen.
Open Colleges Pty Ltd is a Registered Training Organization (RTO 90796)