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Diploma of Counselling

Course Description

Counselling, Psychology

Course Overview

Studying to become a counsellor is an interesting and fulfilling way of giving back to a community or working environment. Counselling skills can also be useful for those who work in roles where they have lots of contact with diverse individuals, and need the skills to deal with them in a caring and helpful way.

This course can be your first step towards a career in this sector or can formalise skills you are relying on for a current role. The CHC51712 Diploma of Counselling is a fully comprehensive course which is taught in a practical, entry-level method of delivery. A Structured Workplace Learning component is also included, giving you real experience to learn about the industry and to build up your contact base.

This course will teach you how to develop, facilitate and monitor all aspects of case management and build an effective working relationship with your client. You’ll also learn how to apply specialist interpersonal and counselling interview skills.

Delivered by Open Colleges in partnership with industry leader Integrated Care & Management Training (ICMT), this course is perfect for caring individuals who want to make a meaningful difference in their clients’ lives.

This course is offered by Open Colleges on behalf of Integrated Care and Management Training.

Job Outcomes

  • Community Organisations
  • Counsellor
  • Government Support Services
  • Telephone Counsellor


  • Nationally Recognised Training

Duration & study load

Maximum 30 months

Entry requirements


There are no formal education entry requirements for this course.

Minimum Age

You will need to be at least 18 years old

Work placement

The course contains 200 hours of work placement
You will also need to secure your own Work Placement, however Open Colleges can provide advice and direction through our Work Placement Support Team.

There are a number of statutory checks required by workplaces, such as a Criminal Record Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements. Please see the Workplace Assessment Guide for details on the individual statutory requirements for your state or territory.

Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.


  • Case Studies
  • Interviews
  • Logbook
  • Portfolio
  • Projects
  • Research Projects
  • Short-Answer Questions
  • Written Reports


Basic Personal Counselling: a training manual for counsellors (7edn.) Pearson 2011. Provided in Study Period 1.


Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Module 1: The Counselling Framework

CHCCSL501A : Work within a structured counselling framework
  • Use a structured approach to counselling
  • Establish the nature of the helping relationship
  • Confirm the appropriateness of the helping relationship

Module 2: Risks in Counselling

CHCCSL502A : Apply specialist interpersonal and counselling interview skills
  • Communicate effectively in counselling practice
  • Use specialist communication skills in counselling interviews

HLTHIR403C : Work effectively with culturally diverse clients and co-workers
  • Reflect cultural awareness in work practice
  • Accept cultural diversity  as a basis for effective work place and professional relationships
  • Communicate effectively with culturally diverse persons
  • Resolve cross-cultural misunderstandings

Module 3: The beginnings of counselling in practice

CHCCSL512A : Determine suitability of client for counselling services
  • Obtain information about client’s developmental and mental health status
  • Clarify client suitability for service to be provided
  • Check for and respond appropriately to risk

CHCCSL503B : Facilitate the counselling relationship
  • Enable clients to identify concerns
  • Enable clients to work through concerns
  • Acknowledge and work with changes in client’s life as appropriate
  • Monitor the counselling process
  • Review and compare individual perceptions and client’s perceptions of the process
  • Bring the counselling process to an end

And More!

About Open Colleges

By submiting an enquiry on this Diploma of Counselling, you will receive a complimentary course consultation with Open Colleges.  At Open Colleges, we put you at the centre of everything that we do. We measure our success in the success of our students. With more than 100 years of experience in distance learning, we have the expertise in delivering education and training to individuals seeking to launch, change or accelerate their careers.

We focus on meeting the specific needs of adult learners by delivering highly flexible, accessible and affordable learning opportunities. Our unique learning model provides you with ultimate control – to study anywhere, anytime and at your own pace. Our online campus – OpenSpace – provides you with access to learning resources, expert trainers and assessors, collaboration with other learners and a comprehensive range of support services.

RTO number: 90796

Want to know more about this course? Simply fill out this short form to receive a free course consultation with Open Colleges.


Included in your Open Colleges course consultation:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Delivery mode - online or in-class
  • Career advice
  • How to get help and contact information
  • Everything you need to know before enrolling!
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