Course overview
This valuable career-focused qualification combines the knowledge of business administration with essential leadership and management skills. It will deliver important qualifications to professionals who wish to enhance their job prospects. The dual-delivery mode gives you the necessary qualifications you need in a time efficient, self-paced format.
Job outcomes
- Accounts Supervisors
- Executive Personal Assistants
- Office Administrators
- Project Assistants
- Receptionists
- Office Managers
- Coordinator
- Leading Hand
- Team Leader
- Individuals aspiring to positions such as these
Recognition

Study method
- Online
- Blended
- In-class
Duration study load
- 12 months
Entry requirements
There are no formal prerequisites for this qualification.
This qualification is suited to participants who possess a sufficient grasp of the English language, and appropriate attitude and motivation to enable them to undertake the demands of a Certificate IV level qualification including these entry requirements:
- English language proficiency (Year 12 English or equivalent); OR
- Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
- Demonstrate appropriate academic standing or workplace experience for the chosen qualification
Pathways
- The Diploma of Leadership & Management (BSB51915)
- The Diploma of Business Administration (BSB50415)
Course features
- All students will be provided with the textbook Management: Theory and Practice, Kris Cole (2012), Pearson Education Australia
- Access to fully customised online learning platform, MyUpskilled
- Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
- Regular contact with their trainer via email, telephone and/or LMS communication tools
- Trainer/Student Messaging System
- Webinars – both live and recorded sessions
- Unlimited access to world leading video training provider Lynda.com
- Access to Upskilled’s Student Rewards Program
Recognition of prior learning
RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise.
Delivery
This course is delivered online and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs. The course is conducted over a 12 month period with one unit of competency expected to be completed each month.
Subjects
About Upskilled
Upskilled is Australia's pre-eminent provider of qualifications at certificate and diploma level. We specialise in the online delivery of nationally accredited courses in key industries, ensuring that every learning experience is an investment in career opportunity. Upskilled is proud to be synonymous with outcomes that skill the economy, support the community, and reward our graduates on both a personal and professional level.
Our approach
At the heart of Upskilled is a commitment to exploring the training opportunities made possible by the digital age. As the internet revolutionises the educational playing field, the rules of student engagement must evolve just as quickly.
Upskilled understands that instant access does not equate to instant knowledge. We understand that a new kind of student requires a new style of learning.
At its heart, learning is an interaction. For that reason, the tools that deliver effective skills learning must be interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.
Upskilled Pty Ltd is a Registered Training Organization (RTO 40374)