Certificate IV in Customer Engagement Courses found:
Certificate IV In Customer Engagement BSB40315
The Certificate IV in Customer Engagement addresses the skill requirements of roles engaged on the organisational frontline, specifically the team-based environments commonly encountered in contact centre situations. In addition to fostering the practi...
- Contact Centre Team Leader
- Quality Assurance Coordinator
- Customer Contact Coach
- Complex Enquiry Customer Contact Operator
Certificate IV in Business Sales BSB40615
Course Code: BSB40615 The Certificate IV in Business Sales addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships. In articulating the key dynamics of cli...
- Sales Consultant
- Sales Representative
- Sales Agent
- Sales Account Assistant