The Hospitality and Tourism sector is currently experiencing a boom with the Federal Government predicting a solid increase of 3.5 per cent over 2015-2016, along with an additional 49,000 roles by 2017.
This makes it the perfect time to gain qualifications in the hospitality industry.
Hospitality covers a broad range of sectors and careers but at its core, it is the business of welcoming people and helping them have the best time possible.
With international and domestic tourism increasing, there is obviously a greater demand on hotel services. However, hospitality also refers to restaurants, cafes, bars, theme parks, airlines, cruise ships, caravan parks, bed and breakfasts and tourist attractions.
Just as there are many careers and roles within the hospitality industry, there are also a range of different courses available.
Hospitality training courses range from short courses, Certificates II, III and IV, diplomas, right through to Bachelor of Business degrees in hospitality management. You can often complete many of these courses while you work.
Because there are many career options within the industry, it pays to have some idea of the type of work you would like to engage in before choosing a course. So we’ve put together some of the best jobs in the hospitality industry to get you thinking.
With a qualification in hospitality, you could be…
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A Hotel Manager
Managing a hotel can be challenging but rewarding work. Not only does it pay well, but with a variety of hotel chains around the country and the world, there can be some fantastic opportunities to travel as well.
Qualifications you may require include a Diploma in Hospitality Management and an Advanced Diploma in Hospitality Management. A university degree in business or management may also be advantageous.
A concierge is one of the most high profile positions in a hotel. With the role involving meeting the needs of guests, you would provide guests with information about the hotel services and local area, and assist them booking tours or special events.
While formal qualifications are not generally necessary, a Certificate II and III in Hospitality (Operations) will hold you in good stead and give you a range of excellent skills.
A Cruise Director
If you like traveling, mixing with lots of different people and entertainment, then a cruise director may be the job for you. Generally, you will be responsible for developing activity and entertainment suitable for guest demographics and changes in itinerary.
To perform this job, you will require management skills (the level dependent upon the cruise liner), along with extensive experience working in an upscale hotel, resort or cruise ship.
Don’t be fooled by reality cooking shows — the path to becoming a chef is hard work and long hours. However, once you have qualified and have some experience under your belt, you may be able to work in some of the finest restaurants in the world or even get a job on a cruise ship. If running your own business is your dream, you could establish your own café or restaurant. For a lucky few, you could even make it as a celebrity chef.
The standard qualification to become a chef is Certificate IV in Hospitality (Commercial Cookery).
A Bar Attendant
Bar tending is often busy work, but you have the opportunity to work in a variety of vibrant environments such as pubs and clubs, hotels and taverns, or trendy bars. One of the great things about bartending is that the skills you have can be used in almost any country in the world, making it the perfect occupation to combine with overseas travel.
While you don’t need formal qualifications to become a bar tender, gaining a Certificate III in Hospitality may improve your chances of getting into this sector, as well as giving you some basic hospitality skills.
A Catering Manager
If the idea of combining food, people and organisational skills appeals to you, then a Catering Manager may be a great career for you. Typical duties include liaising with clients regarding catering requirements, managing staff, overseeing maintenance of kitchens, function rooms and facilities and occupational health and safety.
While formal qualifications are not necessary, a Diploma of Hospitality Management and the Advanced Diploma of Hospitality Management will provide you with excellent skills to work in management roles within the hospitality industry.
A Sales and Marketer
You may not automatically think about sales and marketing when it comes to hospitality, but all organisations need to market and promote their services. Public relations responsibilities usually fall under this banner as well.
You may be required to have formal qualifications in sales or marketing, but some employers look for people with experience in both sales and operational roles within the hospitality industry itself.
As you can see, there are a wide range of jobs and career paths available to you within the hospitality industry. With the demand for hospitality services set to increase over the foreseeable future, now is as good a time as any to invest in your career.