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Course Overview
Would you like to follow a career path that will equip you with specialised skills to lead and counsel people towards a brighter future? If a career providing counselling to those impaired by mental health interests you, the Diploma of Mental Health qualification with TrainSmart Australia will take you there.
When you study the Diploma of Mental Health at TrainSmart Australia, you will gain access to our team of experienced, professional, and friendly trainers, each who brings their own lived and professional work experiences from the Australian Mental Health sector.
Our trainers will you to online weekly classes and give you 1-to-1 support throughout this course to help you understand the learning outcomes and give valuable feedback on your theoretical and practical assessments to help you become a Mental Health Support Worker professional.
During this course, you will also be required to complete 160 hours of work placement to expose you to a real-world setting and apply the skills you have learned during your online study. Our work placement officer will work with you to arrange your placement with our network of 300+ organisations across Australia.
Who's It For?
The Diploma of Mental Health is ideal for those who are dedicated to supporting people facing mental health challenges. If you are passionate about providing a listening ear, offering guidance, and helping individuals rebuild community connections, this course is for you.
It’s well-suited for caring and empathetic individuals who excel in communication and can connect with people from diverse backgrounds. This diploma empowers you to help others regain their self-esteem, discover their purpose in life, and work towards meaningful change.
Job Outcomes
Potential career outcomes could include:
- Mental Health Outreach Worker
- Mental Health Support Worker
- Coordinator / Assessor
- Case Manager
- Program Service Coordinator
- Welfare Support Worker
What You'll Learn
In the Diploma of Mental Health, you’ll acquire the essential skills and knowledge to support and empower people through their challenges. Through practical experience and expert guidance, you’ll develop the tools to make a lasting impact in their lives. Key learning areas include:
Effective Communication Skills: Develop advanced communication techniques to facilitate self-directed recovery and promote a recovery-focused approach.
Practical Skill Development: Engage in hands-on practice through role plays, honing your skills for real-world application in support settings.
Empathy and Support Techniques: Learn to offer compassionate support, empowering individuals to confidently navigate their recovery journey.
Strength-Based Recovery Support: Utilise strength-based approaches, working collaboratively with care networks to foster enhanced recovery outcomes.
Curious about all the units in this course? Get a free course guide today which includes unit modules and much more!
Recognition

Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
- 12 months full-time
Delivery
- Online delivery with access to Academic Assistance Team (AAT) and Student Support team
- Practical assessments and simulated practicals conducted via video conferencing
Entry Requirements
Prior to being enrolled into the VSL eligible course, TrainSmart Australia must reasonably believe that the applicant is academically suited and displays competence for the course requirements including meeting any of the set entry requirements. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework), that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy. TrainSmart Australia must also reasonably believe that the student displays that competence.
If you are unable to provide either of these, you will need to complete a free Online Reading, Writing and Numeracy test to gain entry into our course.
Please note, we are unable to enrol international students at this time.
Course Features
LearnSmart – Access all course materials and assessments anytime, anywhere through LearnSmart, our online learning management system.
Simulated Practical – Engage in Simulated Practicals to demonstrate practical counselling skills in a safe environment. Complete your practical assessments at your own pace through our online booking service.
Tailored Support – You will receive comprehensive support from the start of your course to completion. Our Academic Assistance Team, including expert trainers, IT support, student services, and administrative assistance, will help you succeed throughout your studies.
Work Placement
- This course requires 160 hours of practical work experience
- Our Work Placement Coordinator Team is available to support you in securing placement opportunities
Recognition Of Prior Learning
- Students are eligible to apply for RPL, which will be conducted with a trainer through a series of interviews and document collation
Assessment
- Knowledge-based assessments
- Case studies
- Practical assessments (role-plays, presentations)
Testimonials
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"The training received in trauma-informed practice, disability advocacy, and recovery-informed approaches has been instrumental in my work as a Recovery Coach and Support Worker."FionaDiploma of Mental Health
Pathways
The diploma qualification can lead you to undertake:
- Bachelor of Psychological Science
- Bachelor of Arts (Psychology)
TrainSmart Australia has a number of standing agreements in place with universities across Australia that guarantee student entry and credit transfers into a bachelor’s degree and further studies
Expected Salary
The average annual salary for Mental Health Worker in Australia is approximately $70,000.*
*The projected values are for informational purposes only and are subject to change based on industry demand and growth.
Subjects
About TrainSmart Australia
TrainSmart Australia has been a leading education provider and delivering nationally accredited courses since 2005. Our modern approach to learning can be tailored to suit you, and our strong industry connections give you everything you need to build a successful career.
Whether you're looking to enhance your skills or embark on a new career path, our courses equip you with practical and professional expertise. Through our dedicated trainer support, we ensure you become a subject matter expert, ready to confidently enter the workforce.
Legal name: SMR Learning Services Pty Ltd t/a TrainSmart Australia, New Horizons Learning Centre (Perth) (RTO #51771)