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Certificate III in Retail SIR30216

Enjoy interacting with customers and have good management and organisational skills? This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on...

Study Method Online
Location Anywhere
Job Outcomes Frontline Sales Assistant +4
Foundation Education -  Course

Certificate III in Retail (NSW Only) SIR30216

The nationally recognised SIR30216 Certificate III in Retail will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisatio...

Study Method Online
Location Anywhere
Job Outcomes Frontline sales assistant +6
MCI Institute -  Course

Certificate III in Retail (NSW Only) SIR30216

This qualification reflects the roles of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offeri...

Study Method Blended, In-class, Online
Location Anywhere
Job Outcomes Frontline Sales Assistant +7
Acacia Education & Training -  Course

Certificate III in Retail (PER ONLY) SIR30216

The SIR30216 Certificate III in Retail is recommended for individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. It provides a qualification to work in...

Study Method In-class
Location Perth Western Australia +3
Job Outcomes Frontline Sales Assistant +5
Industry Skills Training -  Course
Looking for a short course?
With a huge range of short courses from Australia's leading online providers, you will be sure to find a course that's perfect for you.

What is Retail?

Working in retail means selling a product or service for the purpose of consumption – in other words, selling something to someone who will eventually use that product, as opposed to selling parts to create something else that will be sold later. Working in retail can include working in a large department store like Myer, an e-commerce or online shopping company, retail stores like Apple, either in a standalone store or a shopping centre or even in a grocery store like Aldi or Woolworths.

Why Study Retail?

Whether you’re in Victoria or Queensland, a big city like Melbourne or Sydney, or a small town in a rural area, understanding retail can be a valuable skill. All businesses, by nature, are retail, in that they provide a product or service to a user. Even somewhere like McDonalds or Kogan values and runs off retail values. Australian companies are run on retail workers who understand how important it is. Studying retail will get you ahead in the retail world, whether you’re looking at working for online retailers or brick and mortar stores, and show both hiring managers that you’re trained formally in retail as well as store managers that you’re serious about your career in retail and suitable for promotion opportunities.

What Will I Learn in a Retail Course?

During a course in retail you may learn:

  • The difference between online retailers and brick and mortar stores
  • How retail differs between store types – a fashion retailer will have different processes to a healthcare company
  • The supply chain and how it affects the retail environment
  • How to measure and predict retail sales
  • What new technologies like self-service checkouts and PayPal mean for Aussie retailers
  • Overseas language for retailers like high street or drugstore and what they mean here
  • How retailers and customers differ between places –   shoppers in Western Australia may shop very differently from customers in South Australia, NSW, or even New Zealand
  • How a global market changes the way retailers operate, and what international buyers in large markets like China are looking for
  • What your rights are and how to avoid situations like the 7-eleven scandal

If you want to work in retail, whether as a shorter term university or high school job or a long term career, completing a course in retail can help! Browse our list of available courses today to get started on your future.

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