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Certificate IV in Youth Work

Course Description

Community Services, Youth Work
Certificate IV

Course Overview

Youth workers are passionate about the rights and entitlements of younger Australians, and aim to help young people find a safe place to develop as members of society. As a youth worker, your role will be to help young people make the most of their opportunities. Youth workers can find employment in a variety of settings such as government sectors, the private sector or in specialised programs.

This course has been designed in consultation with experts in the industry, to make sure your learning is comprehensive and applicable to the current youth work sector. You’ll have the unique opportunity to study subjects that focus on areas such as working with diversity, dealing with mental health issues and working with the family.

These units will give you the specialised knowledge to facilitate programs for young people through a range of community based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.

Job Outcomes

  • Case Worker
  • Indigenous Youth Worker
  • Youth and Family Services Officer
  • Youth Worker


  • Nationally Recognised Training

Duration & study load

Maximum 18 months

Entry requirements

You will need to have completed Year 12, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Minimum Age
You will need to be at least 18 years old

Work placement

The course contains 120 hours of work placement

Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. If you experience difficulties finding a work placement, Open Colleges will provide you with advice, resources and support through our work placement support team.

There are a number of statutory checks required by workplaces, such as a Criminal Record Check and a Working With Children Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.


  • Quizzes
  • Short-Answer Questions
  • Workplace Assessments
  • Written Reports


Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Module 1: Understanding Youth

CHCYTH002 : Work effectively with young people in the youth work context
  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people

Module 2: Working with Diversity

HLTHIR403C : Work effectively with culturally diverse clients and co-workers
  • Reflect cultural awareness in work practice
  • Accept cultural diversity as a basis for effective work place and professional relationships
  • Communicate effectively with culturally diverse persons
  • Resolve cross-cultural misunderstandings

HLTHIR404D : Work effectively with Aboriginal and/or Torres Strait Islander people
  • Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices
  • Reflect an awareness of own and other cultural realities in work practices
  • Communicate effectively with Aboriginal and Torres Strait Islander people
  • Reflect cultural safety in workplace and professional relationships
  • Work in partnership with Aboriginal and Torres Strait Islander people and communities

Module 3: WHS and Legal

HLTWHS001 : Participate in work health and safety
  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

CHCCS400C : Work within a relevant legal and ethical framework
  • Demonstrate an understanding of legislation and common law relevant to work role
  • Follow identified policies and practices
  • Work ethically
  • Recognise and respond when client rights and interests are not being protected

Module 4: Working with Youth

CHCCOM403A : Use targeted communication skills to build relationships
  • Communicate effectively with clients and staff
  • Contribute to the implementation of effective communication strategies
  • Use specific communication techniques to maintain constructive interaction
  • Facilitate discussions
  • Identify communication strategies to build relationships with clients who are involuntary or present communication challenges

CHCYTH001 : Engage respectfully with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus
  • Reflect on own practice and values

CHCYTH011 : Work effectively with young people and their families
  • Establish relationship with the young person’s nominated carer/family members
  • Exchange information with family/carers about young person’s needs and/or risks
  • Determine a mutual approach to addressing the young person’s needs
  • Respond to families’/nominated carers concerns about young person

Module 5: Supporting Youth

CHCCD412B : Work within a community development framework
  • Operate within a community development framework
  • Distinguish between private and public issues arising in community development work
  • Work with groups to achieve community development outcomes
  • Work effectively with diversity in the community

CHCYTH003 : Support young people to create opportunities in their lives
  • Create a relationship of trust and respect
  • Work with young people to identify their needs, rights, strengths, hopes and opportunities
  • Identify goals with the young person
  • Develop and implement action plans

CHCPRT001 : Identify and respond to children and young people at risk
  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people

Module 6: Complexity of working with Youth

CHCMH411A : Work with people with mental health issues
  • Apply knowledge of the mental health sector
  • Establish appropriate working relationships with consumers who are living with mental health issues
  • Clarify the needs and issues of consumers
  • Provide non-clinical services to meet consumer aspirations and needs
  • Apply self-care strategies

CHCYTH004 : Respond to critical situations
  • Implement risk-minimisation strategies
  • Maintain a safe environment for young people
  • Prevent escalation of violent behaviour
  • Secure the safety of clients

CHCCM402E : Establish and monitor a case plan
  • Develop a case management plan
  • Define plan implementation procedures
  • Establish review and evaluation systems

Module 7: Services for Youth

CHCYTH010 : Provide services for young people appropriate to their needs and circumstances
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request

CHCGROUP403D : Plan and conduct group activities
  • Address resourcing issues for group activities
  • Coordinate a group planning process
  • Manage group processes including responding to conflict
  • Evaluate group activities

Module 8: Electives

CHCLLN403A : Identify clients with language, literacy and numeracy needs and respond effectively
  • Establish if there are LLN needs affecting client’s access to service
  • Determine appropriate strategies to address client’s LLN needs
  • Implement strategies to address agreed LLN needs

CHCNET404B : Facilitate links with other services
  • Identify and maintain links with relevant services
  • Provide relevant information to services
  • Work with and support other organisations to enhance service delivery

CHCAOD408B : Assess needs of clients with alcohol and-or other drugs issues
  • Prepare for assessment
  • Conduct assessment
  • Identify and respond to need for referral
  • Interpret and report on assessment results
  • Provide assessment feedback and information

Payment options

Open Colleges offers two flexible payment options that could help you make considerable savings on the cost of this course.

Payment Option 1: Pay in weekly instalments

  • $124.81 per week
  • $100 deposit

Payment Option 2: Pay in full when you enrol and save up to 25% on eligible courses

  • $4942.5 upfront payment

About Open Colleges

By submiting an enquiry on this Certificate IV in Youth Work, you will receive a complimentary course consultation with Open Colleges.  At Open Colleges, we put you at the centre of everything that we do. We measure our success in the success of our students. With more than 100 years of experience in distance learning, we have the expertise in delivering education and training to individuals seeking to launch, change or accelerate their careers.

We focus on meeting the specific needs of adult learners by delivering highly flexible, accessible and affordable learning opportunities. Our unique learning model provides you with ultimate control – to study anywhere, anytime and at your own pace. Our online campus – OpenSpace – provides you with access to learning resources, expert trainers and assessors, collaboration with other learners and a comprehensive range of support services.

RTO number: 90796

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