- Are you over 18 and ready to invest in your career? Enquire now for more information on our self-funded courses
- 97% employment success and Money Back Guarantee. If you don’t secure a new job within 6 months of completing your studies we’ll give you your money back! Enrol today and have direct access to our Career Services team to help kickstart your career in Tech or Project Management
Course Overview
Why choose the ITIL® 4 Direct Plan and Improve (DPI)?
The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement.
Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams.
The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation.
Who's It For?
- Ideal for anyone looking to understand and improve their understanding of IT’s role in business strategy
Job Outcomes
Potential career outcomes could include:
- IT Service Management
What You'll Learn
- Introduction and overview of DPI
- Foundation recap
- Key concepts of DPI
- Key principles of DPI
- GRC and DPI
- Continual improvement
- Organisational change management and communication
- Interfaces across the value chain
- Measurement and reporting
- Value streams
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
- 14 hours
Delivery
We partner with the best learning platforms available so that you have the best possible learning experience.
Learn anywhere, at anytime
Compatible with iOS/Android smartphones and tablets, with downloadable content that puts you in control of your learning.
Customised learning
Our platforms have intuitive interfaces to support your engagement and enhance your learning experience.
World class content
We work with best in class training providers who are usually only available to large corporate businesses.
Entry Requirements
- ITIL® v4 Foundation
Course Features
StudentCareTM
Our passionate StudentCare™ team ensures you never feel alone on your learning journey. We understand the challenges that students can face, and provide personalised assistance and guidance, empowering you to achieve your goals with confidence.
Career Services
Ready to secure your dream role? Our Career Services team has the skills, knowledge, and passion to help you find the job you want. Our three-phase approach makes the process simple, empowering you to move forward in your career.
Learning People Alumni
Get lifelong access to our growing student alumni group. Collaborate and network with your peers, from all over the globe. And stay up to date with industry knowledge and trends and create opportunities for success.
Assessment
- 1 x 90 minute exam, 40 questions
Testimonials
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"Thank you Learning People! I couldn't have done it without you! I'm proud to say that I landed the job and am starting my new career in Cyber Security at 42."Zack Foreman
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"Thank you so much for helping me switch my career from Hospitality to IT, I don't think without my Career Consultant's help I would have been successful in my Network Engineer interview."Rahul Virdi
Career Services
During your studies, the Career Services team will equip you with the knowledge needed to tackle the complex jobs market and boost your employability.
By the time you’ve completed your course, you will have the tools and confidence to dive into a role that suits you.
You will receive a dedicated Careers Service eBook, divided into 3 phases. Each phase will give insight into the jobs market with tailored support to guide your job search. You must complete the work included before unlocking the next phase of our Career Services.
About Learning People
As Australia and New Zealand's fastest growing online education provider for the Tech and Project Management sectors, we’re passionate about providing career-ready education and support that gives you the skills and experience you need to excel in your career.
Why learn with us
Learning People provide a personalised learning experience to suit your past experience and future career goals.
Our dedicated team of experts are here to nurture your aspirations and guide you on your learning journey, where your individual goals and needs are at the forefront. Whether you're starting as a novice or seeking to advance as an expert, we'll be by your side every step of the way to help you.
50,000+ learning assets
Our expansive training library means you have the tools you need to learn in the way that best suits your needs.
97% employment success
Complete our Career Services three-phase process and enjoy a 97% success rate in securing your new role.
Money Back Guarantee!
We're so confident in our services that if you don't secure a job 6 months after completing your studies, we'll give you your money back.
40,000+ students
We've had over 40,000 students successfully complete our training and move on to new heights
