• Home
  • Courses by Subject
      • Accounting
      • Bookkeeping
      • Compliance and Risk
      • Finance
      • MYOB
      • Payroll
      • Xero
      • Animal Care
      • Animal Science
      • Pet Grooming
      • Veterinary Nursing
      • Arts
      • Dance
      • Interior Design
      • Photography
      • Web Design
      • Building and Construction
      • Plumbing
      • Business
      • Business Administration
      • Business Development
      • Business Operations
      • Change Management
      • Entrepreneurship
      • Human Resources
      • Leadership and Management
      • Logistics
      • Management
      • PRINCE2
      • Product Management
      • Project Management
      • Quality Management
      • Supply Chain Operations
      • Aged Care
      • Alcohol and Other Drugs
      • Community Services
      • Disability
      • Individual Support
      • Youth Work
      • Child Care
      • Education
      • Education Support
      • Training and Assessment
      • Manufacturing
      • Conservation and Land Management
      • Health Science
      • Horticulture
      • Sustainability
      • Beauty
      • Hairdressing
      • Lash
      • Makeup
      • Nail Technology
      • Allied Health
      • Counselling
      • Dental Assisting
      • Fitness
      • Health
      • Health Administration
      • Health Services Assistance
      • Life Coaching
      • Massage
      • Mental Health
      • Naturopathy
      • Nursing
      • Nutrition
      • Personal Training
      • Pharmacy
      • Practice Management
      • Psychology
      • Sports Management
      • Event Management
      • Hospitality
      • Travel and Tourism
      • Agile
      • Artificial Intelligence
      • AWS
      • Cisco
      • Cloud Computing
      • Coding
      • CompTIA
      • Cyber Security
      • Data Analytics
      • Data Science
      • IT
      • ITIL
      • Microsoft
      • Networking
      • Programming
      • Python
      • Software
      • Systems Administration
      • Web Development
      • Work Health and Safety
      • Digital Marketing
      • Marketing
      • Social Media Marketing
    • Blended
    • In-class
    • Online
    • Virtual
    • ACT
    • New South Wales
    • Northern Territory
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Queensland
    • Certificate II
    • Certificate III
    • Certificate IV
    • Short
    • Diploma
    • Advanced Diploma
    • Associate Degree
    • Bachelor
    • Graduate Certificate
    • Graduate Diploma
    • Masters
    • Unaccredited
  • Resources
  • Workforce Training
  • Contact us
  • Advertise With Us
  • Affiliates
  • About us
Homepage 
  1. Home
  2. Courses
  3. Animal Care
  4. Certificate II
  5. Certificate II in Animal Care
Get A Free Course Guide
ACM20121

Certificate II in Animal Care

Study Method
Online
Institution
Swinburne Open Education
Recognition
Nationally Recognised Training
Start Date
Enrol anytime
Get A Free Course Guide
Swinburne Open Education Courses

Course Overview

This nationally recognised certificate will give you practical skills and ensure you are job-ready to work in animal shelters, kennels, catteries, sanctuaries or veterinary clinics.

Gain administrative skills related to the animal care industry, learn how to maintain records, and provide reception services and communications.

Through the online course and Structured Workplace Learning and Assessment (SWLA), you will also learn the critical necessities of animal care – from proper feeding, and correct hygiene practices to emergency response and providing basic first aid to animals.

Expand all and read more

Job Outcomes

Potential career outcomes could include:

  • Animal attendant

  • Animal carer

  • Animal bather/washer

  • Pet shop customer service staff

  • Pet care customer service staff

Want to see more job outcomes and how your future could change?
Get A Free Course Guide

What You'll Learn

  • How to work with people and animals in the animal care industry
  • Animal industry-related administration
  • Practical feeding and hygiene skills
  • Emergency response and first aid

Recognition

<p>Nationally recognised training logo.</p>
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration Study Load

  • 12 months

Delivery

  • Online with Structure Workplace Learning and Assessment (SWLA)

Entry Requirements

  • Students must be 18 years of age or above and have completed VCE or equivalent.

Find out more about the entry requirements for this course
Get A Free Course Guide

Course Features

  • World-class online learning platform designed to keep students engaged and learning effectively

  • Study on any device – desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

  • Balance work, family, social life and study

Work Placement

  • This course is delivered online with Structured Workplace Learning and Assessment (SWLA).

  • It contains 15 modules, which have been designed to cover 12 units of competency.

  • This course contains an introductory module and 104 hours of Structured Workplace Learning and Assessment.

Assessment

  • Online quizzes, including multiple choice and short answer questions

  • Portfolio of evidence, written reports & case studies

  • Video and audio role plays and demonstrations

Materials

  • Latest version of Chrome or Safari

  • Microsoft Office (2010 or higher)

  • Adobe PDF Reader

  • Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.

Subjects

Core Units
ACMGEN201Work in the animal care industry

This unit describes the skills and knowledge required to carry out animal care work, using ethical and humane practices and contributing to a productive work environment.

BSBCMM211Apply communication skills

This unit describes the skills and knowledge required to apply basic communication skills in the workplace.

ACMWHS201Participate in workplace health and safety processes

This unit describes the skills and knowledge required to work safely and participate in work health and safety processes in an animal care environment.

ACMSUS201Participate in environmentally sustainable work practices

This unit describes the skills and knowledge required to measure current resource use effectively, and to carry out improvements, including those that will reduce the negative impacts of work practices on the environment.

Elective Units
ACMINF201Handle companion animals safely and follow infection control guidelines

This unit describes the skills and knowledge required to safely handle companion animals and maintain clean, hygienic conditions for effective infection control.

ACMBEH302Provide enrichment for animals

This unit describes the skills and knowledge required to provide enrichment to stimulate, replenish and maintain appropriate behavioural patterns of all animals.

ACMGEN309Provide basic animal first aid

This unit describes the skills and knowledge required to provide essential first aid for animals.

ACMGEN310Provide reception services for an animal care facility

This unit describes the skills and knowledge required to undertake office reception and administration activities, including scheduling and basic financial tasks for an animal care facility.

Want more information about the subjects for this course?
Get A Free Course Guide

Payment Options

  • You can choose to pay for your course in weekly instalments over 12 months, or receive a 10% discount if you pay upfront.
Find out more about the payment options for this course
Get A Free Course Guide

About Swinburne Open Education

We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.
Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.
Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.
Swinburne University of Technology is a registered training organisation (RTO 3059)

Job Outcomes

Potential career outcomes could include:

  • Animal attendant

  • Animal carer

  • Animal bather/washer

  • Pet shop customer service staff

  • Pet care customer service staff

Want to see more job outcomes and how your future could change?
Get A Free Course Guide

Recognition

<p>Nationally recognised training logo.</p>
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

Want to know more about this course?

Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from Swinburne Open Education

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
By submitting this enquiry I accept the "Privacy Policy" and "Terms of Use"

Receive a consultation from a course expert

See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.
  • chevron-left
  • Popular Subjects
  • Study Locations
  • Qualification Type
  • Popular Blogs
  • chevron-right
  • Community Services
  • Accounting
  • Animal Care
  • Aged Care
  • Child Care
  • Counselling
  • IT
  • Business Admin
  • Business
  • Disability
  • Education
  • Project Management
  • Marketing
  • Allied Health
  • Building and Construction
  • Fitness
  • View More
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia
  • View More
  • Advanced Diploma
  • Bachelor
  • Certificate III
  • Certificate IV
  • Diploma
  • Masters
  • Short
  • Graduate Certificate
  • View More
  • 5 Low-Stress Jobs to a Create Perfect Work-Life Balance
  • 10 Highest Paying Jobs in Australia Without a Degree
  • 12+ Best Side Hustles in Australia: Money Makers
  • What Are The Most Enjoyable Careers? Top 12 Fun Jobs
  • 22 Jobs You Don't Need Experience For: Learn While You Earn
  • TAFE, VET and AQF – Acronyms in Australian Learning
  • Changing Careers Over 50: The Best Decision You’ll Ever Make
  • Government Funded Courses and Subsidised Training
  • Never Too Late: Studying at TAFE as a Mature Age Student
  • Study at TAFE | Guide to TAFE Courses in Australia
  • 35 Profitable (and Fun) Home Business Ideas You Can Start Today
  • The Top Careers That Earn Over $100K Without a Degree
  • Top 10 High Income Skills of 2025 (Based on Real Data)
  • What is TAFE (Technical and Further Education)
  • View More

Newsletter sign up

We'll email you updates on job trends, career advice, study tips, news and more.
Courses
  • All subjects
  • Online courses
About Us
  • About tafecourses.com.au
Contact us
  • Contact
  • Advertise your course
  • Become an affiliate
Resources
  • Our blog
  • Workforce training
Privacy Policy Terms of Use
Certified B Corporation
Tafecourses Facebook Tafecourses Instagram
Certified B Corporation
Australian Aboriginal flag Torres Strait Islander flag
In the spirit of reconciliation, tafecourses.com.au acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Copyright © 2025 Tafecourses.com.au
All Rights Reserved.

Newsletter Sign Up

We’ll email you updates on job trends, career advice, study tips, news and more.

By downloading this template I accept the "Privacy Policy" and "Terms of Use"
Back to Top