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This is NOT a free course. Government funding is NOT available. Please see Payment Options section for fee information.
Course Overview
This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.
Job Outcomes
Potential career outcomes could include:
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Health Administrative Worker
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Admissions Clerk
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Ward Clerk
What You'll Learn
Upon completing this qualification, you will possess the abilities to offer administrative assistance in various health service environments, such as medical offices, hospitals, and community health centers. The competencies and insights acquired from the HLT37315 Certificate III in Health Administration are acknowledged across the nation, making you suitable for diverse positions across the Health Administration sector.
Facilitate the daily functions of a healthcare practice.
Correctly understand and use medical terminology.
Enhance your customer communication abilities, emphasising health administration.
Adhere to and execute Work Health and Safety (WHS) and infection control policies.
Skillfully manage and process medical billing.
Properly maintain and handle confidential patient information.
Communicate and collaborate efficiently with various individuals.
Create and organize business-related documents.
Manage and monitor inventory and supplies.
Study Method
- BlendedBlended delivery - both online course content and partial face to face requirements
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
- In-classIn class delivery - predominately face to face course content conducted at a specific location
Locations
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Duration Study Load
You’ll have a 12-month window to complete the self-paced HLT23221 – Certificate II in Health Support Services, many past students have successfully completed this course in less time. You can request an extension if you find that 12 months is not enough time.
Delivery
With the expansion of healthcare facilities throughout Australia, there’s a high demand for capable and certified administrative personnel. Enhance your employability by obtaining a respected and nationally accredited health administration qualification. This credential provides you with the essential health administration training needed for entry-level roles, paving the way for a lasting career.
The HLT37315 Certificate III in Health Administration is tailored to the functions of health administration staff and medical receptionists. This course covers a broad range of skills necessary for excelling in various administrative positions.
About College of Health and Fitness
The College of Health and Fitness (RTO 30798), is a family-operated Australian training provider established in 2002. Our courses span business, health administration, fitness, sport coaching, and health support services, each featuring a maximum 12-month flexible delivery model (online + workshops), industry-aligned curricula, and pathways to employment. Common highlights across all courses include fast trainer support, practical projects, and employer recognition. The College offers extensive student support, including LLND assistance, virtual classrooms, Spotify audio described subject matter, Bespoke Ai Tutors, weekly tutorials, school holiday programs and business mentoring for graduates. Career outcomes range from administrative roles (e.g., Office Manager) to fitness positions (e.g., Personal Trainer) and health support roles. The College of Health and Fitness prioritises real-world skills, sustainability, and student wellbeing whilst adhering to ASQA standards.
