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This is a fee-for-service course, Career Boost funding is available for eligible Queensland residents.
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Only Australian Citizens and Residents can apply for this course. Limited visa holders can be accepted pending a VEVO check. We are not CRICOS registered and cannot accept Subclass 500 visa holders.
Course Overview
The Efficiency Works Competitive Systems and Practices online self-paced program includes 26 fortnightly 15 minute coaching sessions with a fully qualified continuous improvement specialist.
The Competitive Systems and Practices program has been designed to assist Australian organisations become more globally competitive through innovative training and sustainable business outcomes.
The objective of the Competitive Systems and Practices Certificate IV course is to develop student skills to a level where they can apply the individual tools and techniques to their own work, to assist others to apply the tools and techniques to their work and where required to manage the implementation of Competitive Systems and Practices.
This qualification, which provides a mixture of introductory and more advanced skills in Lean Six Sigma, is nationally-accredited under the Australian Skills Quality Authority. Efficiency Works will tailor the training content to client and student requirements.
The competency based training is structured around Lean Six Sigma concepts, coupled with coaching aimed at creating maximum ownership and engagement. Students’ assessments are based on workplace improvement projects that are practical and action-oriented.
The program comprises a combination of units aimed at facilitating behavioural change through the application of specific business improvement techniques, tailored to suit the organisation’s business needs.
The course comprises 12 units of study that are selected from several available units thus allowing organisations to tailor course content to meet their specific needs. A sample list of units is included in the table below. Using the knowledge and skills developed throughout the training, students form into groups to identify and prepare for a series of subsequent workplace projects that will be undertaken for each topic.
The direct and immediate application into workplace projects reinforces the learning and is immediately converted into productivity gains and service improvements. Key areas covered in Certificate IV include:
The course content has been designed with a focus on ensuring improvements are developed using real data from the relevant processes. In this way, the application of Visual Management systems and the use of data becomes a central theme to the training, with the emphasis on ensuring continuous improvement is driven from the regular review of process metrics and real time data.
Who's It For?
The learnings are relevant and applicable to all types of organisations and to all levels of management, administration and delivery.
The program is designed to provide students with knowledge and skills in Lean Six Sigma to a level that can be deployed in workplace business improvement projects which can produce measurable outcomes. The primary application of this qualification is where an individual has responsibility for implementing Lean Six Sigma in a work area or in the work of a team. The course also provides a cogent refresher for business improvement specialists and other staff who have had previous exposure to the Lean tools and techniques.
The course is suitable for:
Managers
Supervisors
Frontline staff
Administration and support staff
Job Outcomes
Potential career outcomes could include:
- Supervisor
- Production Manager
- Operations Manager
- Continuous Improvement Officer
- Continuous Improvement Manager
What You'll Learn
Process Mapping – provides participants with a detailed understanding of process analysis and describes value-adding activity, identifies waste and identifies business improvement opportunities
8 Wastes – students are trained in how to identify Value Adding and Non-Value Adding process activities
DMAIC/Root Cause Analysis/Problem Solving – (Define, Measure, Analyse, Improve, Control). Provides students with a structured and repeatable way to solve problems and sustain the outcomes
Visual Performance Management – shows participants a communication tool that helps to visualise workflow, monitor performance and identify and solve problems
5S – demonstrates how to improve the workplace by simplifying, better organising and sustaining a productive work environment
Just In Time and Pull Systems – help understand the benefits of providing products and services only as required by customer demand
Leadership & Teamwork – demonstrates how leadership and working as a team has a direct impact on productivity, team morale and workplace culture
Theory of Constraints – provides a fundamental understanding of a methodology for identifying the most important factor that stands in the way of achieving the group’s goals
Performance Measurement – develops an understanding of how to collect, analyse and report information and the value of measuring performance
Kaizen Blitz – covers the skills and knowledge required to introduce and institutionalise continuous improvement and breakthrough improvement (kaizen blitz or kaizen events) processes in an organisation
Environmentally Sustainable Work Practices – students learn how to effectively measure current resource use and carry out improvements including those reducing negative environmental impacts of work practices
Improving Cost Factors – covers the knowledge and skills needed for an individual to identify cost components and to be able to determine in general terms the cost impacts of alternative actions
Leading Change – students discuss the challenges associated with organisational change and explore how to implement John Kotter’s 8 steps for leading and sustaining a successful Lean Six Sigma change program
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Duration Study Load
The expected completion time is 12 months.
Allow approximately 5 hours per week for knowledge study (includes theory/knowledge quizzes, independent research, and liaising with internal and external subject matter experts).
Allow approximately 12 hours per week for practical application of the learnings in the form of projects.
Delivery
The Efficiency Works Competitive Systems and Practices online self-paced program includes 26 fortnightly 15 minute coaching sessions with a fully qualified continuous improvement specialist.
Entry Requirements
Students must be employed to undertake this course as the Project work is job related.
Course Features
This course will elevate your ability to eliminate waste from processes, solve problems in a structured manner, and faciltate improvements through others.
About Efficiency Works Pty Ltd
Efficiency Works adopts a holistic approach to business improvement. We provide the expertise, knowledge, and tools to support people and process development along with the associated change management challenges. We have helped thousands of team members at all levels, within hundreds of organisations deliver millions of dollars in productivity gains, service improvements, quality improvement, and capacity increases. Efficiency Works provides a tailored approach to all clients to address their specific industry and personal needs. We do not have a ‘one size fits all’ approach. We work with our clients to provide a Consultancy and/or Training solution to produce the outcomes required. Our action-oriented, highly experienced consultants specialise in the deployment of people and team performance programs. Proudly Australian owned and operated since 2007, we deliver industry-leading developmental programs through our unique approach that result in immediate improvements to teams and organisations.
