- Please note this course does NOT qualify for VET FEE-Help or any other government funding.
- $100 saving when you pay upfront. Flexible payment options available from only $25/week
Course Overview
Become a smooth operator & manage your own career!
A comprehensive hotel management certificate that encompasses crucial aspects of hospitality management, quality, sales, labour utilisation, materials, maintenance, and financial controls. Use your hospitality management education to explore different forms of in-house service and learn how to deal with customer complaints and staff grievances correctly. Our Certificate in Hotel Operations Management includes sections on fundamental principles of public speaking and communication over the phone and online. Enrol today in a hotel operations management course to join the exciting world of hotel management.
Job Outcomes
Potential career outcomes could include:
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Administrative Assistant
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Business Analyst
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Business Development Manager
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Business Manager
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Catering Manager
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Concierge
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Consultant
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Content Creator
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Cruise Ship Staff
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Customer Service Manager
What You'll Learn
- Understand why accommodation charges flex
- Explore the importance of guest service
- Gain employment or progress your career with a professional qualification
- Understand how a hotel operates & learn effective hotel management policies
- Learn to manage hotel reception, customer service & hotel food services
- Discover staff management techniques for optimum output
- Improve hotel management at your current job with better industry knowledge
- This course is endorsed by the Institute of Hospitality
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
- 100 hours
- 6 months access
Delivery
100% online with unlimited tutor support from experienced professionals via phone and email
Subjects
About The Career Academy
The Career Academy is a leading Australian training provider of industry accredited online courses. Their education driven team are committed to providing exceptional online courses and personal tutor support. The Career Academy offers a range of specialist courses to improve job performance, and their focus is on mentoring, inspiring and supporting people through training so their career or business can reap the rewards. The Career Academy’s course delivery is flexible, so their students can study with minimal disruption to their daily life. They offer flexible payment plans so anyone wanting to learn has the opportunity no matter their circumstances. Many of their tutors are qualified Chartered Accountants and hold a Certificate IV in Training and Assessment.
