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New AI Unit Included
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No Set-up Fee & Flexible Payment Plans Available
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Government Funding is NOT available for this course
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Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)
Course Overview
The ICT40120 – Certificate IV in Information Technology (General) is a Nationally Recognised qualification designed to provide both foundational and intermediate IT skills, helping you start or advance your career in the tech industry.
This course covers networking, cybersecurity, programming, cloud computing, database management, and IT support, giving you the technical expertise and problem-solving skills needed to succeed in various IT roles. You’ll also develop critical thinking and hands-on experience in industry-relevant technologies, ensuring you’re job-ready.
Whether you’re beginning your IT journey or looking to progress into higher-level roles, this qualification equips you with the technical and transferable skills for careers such as computer technician, IT support specialist, help desk officer, or network administrator. With a focus on real-world applications and career growth, the ICT40120 helps you stay ahead in the evolving IT landscape.
Job Outcomes
Potential career outcomes could include:
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Help Desk Officer
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Computer Technician
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IT Support Specialist
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Help Desk Officer
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Network administrator
What You'll Learn
This qualification covers a broad range of IT skills and concepts, strengthening basic competencies and exploring various pathways through comprehensive online coursework. You’ll learn how to:
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Provide remote help desk support and one-to-one instruction
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Resolve client problems and troubleshoot applications
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Detect system faults and support users
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Comply with intellectual property, copyright, privacy and ethics regulations
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Manage cyber security risks and personal identifiable information (PII)
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Apply basic programming techniques with Python language
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Evaluate characteristics and configure cloud services with AWS or Azure
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Install and manage virtual machines using Hyper-V or VMware
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Design website layouts and build user interfaces (UI)
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Style simple markup language documents
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Apply SQL query language in relational databases
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Develop critical thinking skills and personal work priorities
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Create technical documentation
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
Duration Study Load
- 12-18 months
Delivery
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100% online
Entry Requirements
- Upskilled always want to ensure that our students are enrolled in the right course for them. Please speak to one of our Education Consultants to get more details.
Course Features
Gain access to:
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Specialist Trainers, each with over a decade of industry experience
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Australian-based Student Support Team
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MyUpskilled, our custom learning platform
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Online Support Classes
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Pre-recorded video content for flexible viewing
Vendor Aligned Learning & Badges:
Upskilled IT qualifications align perfectly with industry-relevant Vendor Certifications and Badges, encompassing learning from top vendors such as:
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Microsoft
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Cisco
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AWS
Employment Support
Gain access to our Technology Job Portal, connecting you directly with leading employers seeking the talent and expertise you’ll gain from this course.
Show Off Your Achievements with Upskilled Digital Credentials!
Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills, and experience in the area of your studies.
Recognition Of Prior Learning
- You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details
- Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT
Assessment
The ICT40120 Certificate IV in Information Technology online course includes research-based assessments where you’ll answer questions based on covered concepts. You’ll also work on scenario-based projects and build a portfolio of digital assets (photography, audio, video, text) to showcase your skills when applying for jobs.
Materials
To ensure that you’re able to seamlessly access our online learning platform and video content, you’ll need access to a modern computer with high-speed internet. You’ll also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.
Testimonials
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"Upskilled is awesome. I completed a Certificate IV with Upskilled. The support I received from Upskilled was phenomenally awesome! I am returning back to Upskilled to take a new challenge as they were always their for me. There understanding and dedication to support students is awesome. I would recommend Upskilled to anyone that is up for a challenge and the next chapter in IT."Phillip CCertificate IV in Information Technology
Subjects
About Upskilled Pty Ltd
Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)
