Course Overview
Unlock your leadership potential with this nationally recognised certificate. This course is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay. Study online with the flexibility to fit learning around your work and life.
This course is designed to develop skills that are needed to perform effectively as a leader and expand on existing skillsets and knowledge to take on bigger and better opportunities. You will learn how to develop essential organisational and business operation skills, create sound communication strategies and skills, manage workplace relationships and team effectiveness, as well as how to support the learning and development of teams and individuals.
Who's It For?
This course is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay.
Job Outcomes
Potential career outcomes could include:
- Team leader
- Customer service manager
- Operations manager
What You'll Learn
- Develop essential organisational and business operation skills
- Create sound communication strategies and skills
- Manage workplace relationships and team effectiveness
- Support the learning and development of teams and individuals
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
The course duration is up to 18 months. As a guide for self-paced learning, a minimum of 14 hours per week is recommended to complete the course in this timeframe. The actual completion time will depend on your level of skill and knowledge.
Extensions of up to 6 months (3 months per extension) may be applied for if circumstances change.
Delivery
This course is delivered fully online. You can access the learning platform on a desktop, tablet or mobile, and fit study around your busy life.
Online modules are broken down into topics and subtopics. Each module contains a range of learning styles including written text, diagrams, instructional videos and formative activities that provide instant feedback and prepare you for summative assessments.
Trainer support is available through the course messaging system, with one-on-one video calls available if needed. A Monthly Course Spotlight video is also provided. At the end of each module, skills and knowledge are evaluated through summative assessments.
Through the learning platform you will:
- Access your learning materials and assessments
- Undertake and upload assessments
- Engage and interact with your trainer
- View monthly Course Spotlight videos recorded by your trainer
- Participate in student forums
- Access your assessment grades and feedback
- Access student support services
Entry Requirements
Students must be at least 18 years old and must be an Australian or New Zealand citizen or resident. Students are expected to have Language, Literacy and Numeracy (LLN) at Year 12 (or equivalent) or Certificate III level.
Computer skills requirements: You will need intermediate computer skills, including the ability to:
- Create, save and edit Microsoft Office documents
- Access and search the internet
- Download and save documents from websites
- Upload documents through websites
- Create videos
IT requirements:
- Desktop or laptop: Latest version of Chrome or Safari, Microsoft Office (2010 or higher), Adobe PDF Reader
- Mobile or tablet: Latest version of Chrome or Safari, latest version of Android or iOS (note: documents must be uploaded from a laptop or desktop, or via a Dropbox account)
Course Features
- Innovative online courses accessible on any device – desktop, tablet or mobile
- Flexible study to balance work, family, social life and study
- Courses designed in partnership with industry leaders
- Trainer support via course messaging system and one-on-one video calls
- Monthly Course Spotlight videos from your trainer
- Student forums and comprehensive student support services
- Courses delivered and assessed by UP Education
- Qualifications awarded by Swinburne University of Technology
Professional Recognition
NRT – Nationally Recognised Training. Upon successful completion, you will receive the nationally recognised qualification BSB40520 Certificate IV in Leadership and Management, awarded by Swinburne University of Technology (RTO 3059).
Assessment
Your course will be assessed online through the learning management platform. You will be assigned a specialist assessor for each module. Assessments are carried out using a variety of tasks, including:
- Short answer questions
- Projects
- Case studies
- Video role plays
Some assessments require role plays to demonstrate communication and problem-solving skills. These are recorded using video on your device and uploaded to the online platform for review.
Materials
Your learning materials are accessed through the online learning portal. These include:
- Learning activities
- Rich media including video resources and web links
Additional Information
Courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and awarded by Swinburne University of Technology (RTO 3059).
The Student Handbook is available on the Swinburne Open Education website and is recommended reading prior to enrolment.
For full unit and qualification details, visit training.gov.au.
Subjects
About Swinburne Open Education
We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.
Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.
Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.
Swinburne University of Technology is a registered training organisation (RTO 3059)
