Important Information
Before you continue, please check if this course suits your needs:
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You must be an Australian citizen or resident. We are not CRICOS registered and cannot accept enrolments from International Student Visa holders (Subclass 500 or 600).
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This is a fee-for-service (self-funded) course. Government funding is NOT available, but interest-free payment plans are offered to make it more affordable.
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You will need your own laptop or desktop computer and should be comfortable using it for everyday tasks.
Course Overview
Start your career in IT with the ICT30120 Certificate III in Information Technology. This nationally recognised qualification is the entry point into IT support, giving you a broad foundation in helping users, troubleshooting, networking, cyber security awareness, cloud computing, simple web pages, and an introduction to programming and artificial intelligence.
The course is delivered fully online, so you can study when and where it suits you. With no exams, no work placement and flexible start dates, it is designed to fit around your work and family.
Whether you are changing careers, turning a long-held interest in technology into a qualification, or taking your first step into the industry, this course gives you the skills and confidence to get started.
Who's It For?
This course is ideal for anyone looking to start a career in IT. It's especially suited to:
Career changers looking for work with strong long-term prospects
People with an interest in technology who want a recognised first qualification
Parents, shift workers and people working full time who need to study around other commitments
Job seekers wanting to build in-demand digital skills
You don't need any previous IT experience, but you should be comfortable using a computer for everyday tasks such as email, browsing the web and managing files.
Job Outcomes
Potential career outcomes could include:
- ICT Support Officer
- Help Desk Assistant
- ICT Technician
- User Support Specialist
What You'll Learn
By completing this course, you will build practical skills for entry-level IT roles. Key areas of learning include:
Providing ICT advice and support to clients
Running diagnostic tests to find and fix faults
Identifying and reporting online security threats
Protecting personal and workplace information
Evaluating and configuring cloud services
Building simple web pages
Applying introductory programming techniques
Identifying opportunities to use artificial intelligence and machine learning
Working in a team and thinking critically and creatively
You will graduate ready to start in IT support roles, with a strong foundation for further study.
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Duration Study Load
This course is designed to be completed within 12 months from your start date, giving you the flexibility to pace your learning around your lifestyle.
As the course is fully online and self-paced, your weekly study load can vary depending on your availability. Setting aside regular study time each week will help you stay on track, and you can finish sooner if you study at a faster pace.
There are no set class times, making it ideal for those balancing work, family or other commitments.
Delivery
This course is delivered 100% online, so you can study from anywhere in Australia, at any time.
All learning materials, assessments and support are accessed through our online learning platform. You will complete practical, real-world assessments, with no exams, and progress at your own pace.
You will have the same trainer throughout, with a booked support call every fortnight and help whenever you need it.
With no fixed start dates, you can begin whenever you are ready.
Entry Requirements
There are no formal academic prerequisites for this course, making it accessible to learners from all backgrounds.
To enrol, you must:
Have access to a laptop or desktop computer with a reliable internet connection
Be comfortable using a computer for everyday tasks such as email and managing files
Provide a Unique Student Identifier (USI). We can help you create one if needed
Supply valid photo identification
Meet the language, literacy, numeracy and digital literacy requirements (assessed during enrolment)
No prior IT experience is required.
Course Features
Fully online and self-paced: study from anywhere, anytime
No exams: practical, straightforward assessments only
Start anytime: no need to wait for intakes or terms
No work placement required
Trainer support: a booked call with your trainer every fortnight
Covers cloud computing, cyber security awareness and artificial intelligence
Affordable payment plans: weekly or fortnightly instalments
Pathway to higher qualifications: continue into Certificate IV studies
Work Placement
There is no work placement required for this course.
All learning and assessments are completed online, making it ideal for students seeking maximum flexibility or those balancing work and family. You can gain your qualification without needing to organise or travel for work-based training.
Recognition Of Prior Learning
If you have worked in IT or completed relevant training, you may be eligible for Recognition of Prior Learning (RPL) or credit transfer.
RPL is a formal process that assesses your existing knowledge and experience against the course requirements. If successful, it can reduce the amount of study you need to complete, saving you time and money.
To explore RPL, simply speak with our team during the enrolment process. We will guide you through the steps and let you know what evidence you will need to provide.
Professional Recognition
This course is nationally recognised training under the Australian Qualifications Framework.
Qualification: ICT30120 Certificate III in Information Technology
Registered Training Organisation (RTO): Industry Skills Training, RTO ID 40486
Delivery Mode: Online
Accreditation: Nationally recognised training
On successful completion, you will receive a nationally recognised qualification respected by employers across Australia.
Assessment
This course is designed to make assessment simple and practical, with no exams.
You will be assessed through a range of competency-based tasks, which may include:
Short answer questions
Practical tasks and projects
Case studies and scenarios
Knowledge checks
All assessments are submitted online, and you will receive feedback and support from your trainer along the way. You have three attempts at each assessment, with trainer feedback, before any reassessment fee applies.
Materials
To complete this course, you will need access to:
A laptop or desktop computer (a phone or tablet is not enough)
A stable internet connection
Basic software such as a web browser, PDF reader and word processor
Headphones and microphone (recommended for trainer support sessions)
All learning resources and assessments are provided online. No textbooks or extra purchases are required.
Testimonials
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"A fantastic training company with a relaxed and friendly atmosphere. The staff are genuinely passionate about what they teach and take real pride in helping their students succeed. If they offer a course you're looking to study, I honestly don't think you'll find a better place."Andrew T.Certificate III in Information Technology
Additional Information
This qualification is recognised Australia-wide under the Australian Qualifications Framework (AQF)
Start anytime, with no fixed intakes or enrolment deadlines
You will receive the ICT30120 Certificate III in Information Technology upon successful completion
Technology roles in Australia are expected to increase from 830,000 to 1.1 million by 2030 (Future Skills Organisation)
The average annual salary for an IT Support Worker is $65,856 (Indeed)
Subjects
About Industry Skills Training
Why Students study with IST
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Affordable Education with Government Subsidies
Choosing to study with IST unlocks the opportunity to take advantage of valuable government subsidies. This substantial benefit can significantly lower your tuition costs, making our high-quality, industry-focused courses more accessible.
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In Demand Courses for Growing Industries
At IST, we offer courses in line with expanding industries and evolving job market needs. This ensures our students are equipped with skills that are in demand, enhancing employability and career prospects.
Learn from Industry Experienced Trainers
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Our trainers at IST bring a wealth of industry experience to the classroom. This expertise allows us to provide practical, real-world insights alongside course content, enriching your learning experience and preparing you for professional success.
Why Choose IST:
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New classes starting every month (regular intakes)
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Offer in demand qualifications for growing industries
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Inclusive learning environment
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High level of student support provided
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Flexible payment plans available
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Training to help you start or advance your career
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Consistent course progression with our class based training
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Offer nationally accredited qualifications
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Industry experienced trainers
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Government funding available for courses
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Gain increased workplace skills and knowledge
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Convenient campus locations in Balcatta, Joondalup & Armadale
Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)
