Course Overview
With a Diploma of Business (Operations), you’ll become an all-round expert who can confidently ensure the smooth day-to-day running of a business. From communication and budgets to operations and employees, this specialisation will give you a wide range of knowledge relevant to most industries. With flexible online study options you can develop your skills anytime, anywhere.
Who's It For?
This diploma could suit you if you want to run the machinery of a business, covering the plans, resources, budgets and staffing that keep it running smoothly. It is particularly valuable for those already working in an operational role who want formal recognition.
Job Outcomes
Potential career outcomes could include:
- Operations Manager
- Operations Team Leader
- Business Owner
- General Manager
- Resource Manager
What You'll Learn
- Manage business operational plans
- Manage business resources, budgets and financial plans
- Develop and implement business plans
- Manage business risk
- Manage recruitment and onboarding
- Coordinate separation and termination processes
- Lead communication in the workplace
- Develop critical thinking in others
- Develop workplace policies and procedures for sustainability
- Ensure a safe workplace for a work area
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
This course is designed to be completed within 12–24 months (up to two years). There is no minimum timeframe; highly motivated and well-organised students can complete it at an accelerated pace. Key factors influencing completion include a student's experience, time availability, work pace, and commitment.
Delivery
Everything is delivered online, offering absolute flexibility — study on your couch, on public transport, on your break at work, or wherever and whenever you like. Online study is supported by:
- Easy-to-follow course materials
- Videos and webinars
- Support from course trainers via phone, email, and Zoom (Monday to Friday, 9am to 5:30pm)
- A dedicated admin team
- Online assessments
- Student Facebook group for peer discussion
Entry Requirements
There are no formal prerequisites. The following enrolment process applies:
- After enrolment, a pre-training review is conducted to ensure the training is right for you.
- It is recommended that students be proficient in computer and web-based technology, and have high-level learning, reading, writing, language, oral communication, and numeracy skills.
- Students without an equal or higher-level qualification will complete a short language, literacy, and numeracy quiz online.
- Basic skills and understanding of MS Word and Excel are recommended.
Course Features
- Nationally recognised under the Australian Qualifications Framework
- Fully online and self-paced — study anywhere, anytime
- Trainer support via phone, Zoom, and email (Monday to Friday, 9am–5:30pm)
- Student Facebook group for peer connection
- No formal prerequisites — open entry with RPL available
- Can be completed at an accelerated pace with no minimum timeframe
- Tailored to a business operations career specialisation
Recognition Of Prior Learning
Recognition of Prior Learning (RPL) is available. Relevant knowledge and skills gained through previous formal or informal training, education, and employment may be taken into account. Contact a Course Consultant for more information.
Professional Recognition
This course is Nationally Recognised Training (NRT) under the Australian Qualifications Framework (AQF). It can be used as a pathway to further studies, including university degrees.
Assessment
Assessment formats include:
- Case studies
- Multiple-choice questions
- Short-answer questions
- Workplace scenarios
- Projects
- Roleplays: video self-recording and upload of the file
Materials
The following equipment is required to successfully complete the course:
- Working computer with Microsoft Office (2016 or later)
- Access to the internet
- Access to a smartphone, video camera, or web camera
Subjects
About Monarch Institute
Monarch Institute is one of Australia’s leading providers of professional services training. We believe education should be an experience, not a transaction.Our award-winning, innovative approach to course content and design means that you get relevant, accredited courses with loads of support from experienced trainers who give you the time to ensure you’ve got the skills that the industry needs. Study online today with Monarch and change the way you think about studying.Study online with Monarch Institute and experience education, reimagined.
