Course Overview
Start your new career in information and communications technology (ICT) with the online ICT40120 Certificate IV in Information Technology. Earn a nationally recognised certificate with Swinburne Open Education.
This nationally recognised course teaches you how to apply a wide range of skills in varied work contexts. It equips you with expertise in implementing maintenance procedures, troubleshooting system applications, and contributing to cyber security risk management. You’ll also learn how to establish database backup and restore procedures, install, configure, and test networks and servers in organisations, and provide technical support to clients.
This course is not available to International students.
Who's It For?
This course is suited to anyone looking to start a career in information and communications technology (ICT). It is available to Australian and New Zealand citizens or residents aged 18 and over. It is not available to international students.
Job Outcomes
Potential career outcomes could include:
- Computer Technician
- IT/ICT Support Officer
- IT Support Technician
- IT Technician
- Service Desk Analyst
What You'll Learn
- Comply with IP, ethics and privacy policies in ICT environments
- Apply advanced critical thinking to work processes
- Contribute to cyber security risk management
- Apply introductory programming techniques
- Identify and resolve client ICT problems
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration Study Load
12–18 months, self-paced.
Delivery
This course is delivered entirely online. Study on any device — desktop, tablet or mobile — anywhere, anytime. Learn through regular trainer-led online sessions and native content, and engage with your learning community through online forums and messages.
Entry Requirements
There are no formal entry requirements for this qualification. However, students must:
- Be at least 18 years old
- Be an Australian or New Zealand citizen or resident
This course is not available to International students.
Course Features
- Nationally recognised qualification (ICT40120)
- Fully online and self-paced — study anywhere, anytime on any device
- Learn through regular trainer-led online sessions and native content
- Engage with a learning community through online forums and messages
- Graduate ready to join a rapidly growing industry, with a predicted 38.9% job growth over the next five years for Systems Administrators and IT Support Officers/Technicians
Professional Recognition
NRT — This is a Nationally Recognised Training qualification (ICT40120), awarded by Swinburne University of Technology (RTO 3059).
Assessment
- Short answer questions
- Case studies
- Projects
- Portfolios
- Video role plays and demonstrations
Materials
Students must meet the following IT requirements to access the online learning platform:
Desktop or laptop:
- Latest version of Chrome or Safari
- Microsoft Office (2010 or higher)
- Adobe PDF Reader
Mobile or tablet:
- Latest version of Chrome or Safari
- Latest version of Android or iOS
Note: Students using a mobile or tablet will need to upload documents from a laptop or desktop, or have a Dropbox account.
Subjects
About Swinburne Open Education
We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.
Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.
Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.
Swinburne University of Technology is a registered training organisation (RTO 3059)
